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June 14th, 2012 by Tan Wei Shen under Technology

Introducing: Multitude

People often think of events as a 1 dimensional entity – you go to an event, you listen to the speakers and their presentations; if chance permits, you and the audience are allowed a question or two; and then you are left to your own devices to crystallize your take-aways from the event towards the end.

What if we could change that though? What if we could provide a way for audience members to interact with content or presentations in real-time and change the way information is fed to the audience?

Multitude is a platform built on our core JamiQ Buzz technology and visualized in the form of a real-time Twitter wall. And because everything is real-time, there are endless ways to implement interactivity into your events.  You could have it in a debate for instance, with the Twitter wall highlighting the audience’s questions for panelists. You could have it at live concerts or venues, with audience members tweeting about their experience or uploading pictures on the wall!

Multitude

For a live demo, do check it out here (requires Google Chrome or FireFox). And for any technical or sales enquiries, feel free to contact us here!

June 8th, 2012 by Tan Wei Shen under Technology

Profitez de l’utilisation de JamiQ en Francais – Enjoy the use of JamiQ in French!

That’s right, JamiQ Buzz now offers sentiment analysis in French!

Here at JamiQ, we seek to constantly improve our offerings for our clients. Our latest update brings sentiment analysis for the French language for our JamiQ Buzz product.

To test it out, we recently monitored some of the conversations surrounding the French Presidential Elections. Here are some of the mentions we categorized with the new sentiment analysis system which revolves around mentions of election candidate Sarkozy.

In French:

Positive Negative
Nicolas Sarkozy mise sur les électeurs du FN pour faire barrage au socialisme. Il a appelé jeudi à un «sursaut national».Source : Les EchosExplorer : FN, Nicolas Sarkozy, Partis politiques, Politique,… Sarkozy récuse un financement libyen en 2007, réitéré par l’ex …France.Antilles.fr GuadeloupeA trois jours du second tour de l’élection présidentielle, le président-candidat Nicolas Sarkozy a de nou…
20minutes.frEN DIRECT: Hollande perd 1,5 point dans un sondage… Le FN nomme …20minutes.frFrançois Hollande obtient 52,5% des intentions de vote face à Nicolas Sarkozy, soit une baisse d’un point e… “Nicolas Sarkozy était prisonnier de son costume de président”: Avec, d’ailleurs, de la mauvaise foi, pu…
Metro FranceEn direct. “La gauche a abîmé la République”, juge SarkozyMetro FranceSi François Hollande et Nicolas Sarkozy se sont opposés, parfois avec virulence, hier soir à la télévision, il n’y a p… François Bayrou votera Hollande, un désaveu pour SarkozyLe Nouvel ObservateurPARIS (Reuters) – François Bayrou a infligé jeudi un camouflet à Nicolas Sarkozy en annonçant qu’il voterait pour le social…

On a whole, the system is currently roughly  85% accurate, which is reasonable – the main advantage of such sentiment analysis being that it can analyze huge chunks of data quickly to get a rough aggregate of sentiment, which was useful in determining how people felt in the few days we monitored chatter about the elections.

You can read more about our analysis of the French elections here. And of course, if you would like to get started on monitoring your upcoming campaign in France, do contact us here.

June 2nd, 2011 by Mythreyi Krishnan under Commentary

Twitter-Tweetdeck : It’s official

After a few weeks of ‘will they-wont they’ speculation about Twitter and tweetdeck, it was officially confirmed last week. Twitter is all set to acquire Tweedeck, a third party interface, for $40 million US (SGD $49.8 million)

Tweetdeck is a start up based in London that allows users to customize their tweeting experience by integrating twitter with other social platforms such as foursquare and facebook onto a single dashboard, enabling them to “tweet like a pro“. Although the startup could not turnover a profit until now, endorsements from the likes of celebrities such as Ashton Kutcher, has made it very popular among twitter users.

twitter1

Throughout May, there was a lot of discussion online regarding the potential takeover. In the last few days, since it was made official, there is still a lot of buzz proving how popular tweetdeck is among twitter users. In the span of 4 days, the JamiQ social media monitoring tool recorded close to 1600 entries with the buzz peaking on May 26th, the day after the deal was announced.

As for how people feel about this so called social media shake-up, we can look to the sentiment analysis.

tw2

For the most part, the online community expressed mixed feelings about the deal with some stating that the “Tweetdeck deal may signal Twitter becoming less open” while others were questioning whether Twitter would eliminate Tweetdeck altogether (they did buy tweetdeck…. to kill or not to kill………… that is the ?… i do hope they keep it. OR learn from it. @twitter). Others were outright negative taking jabs at the platform itself, with one user sayingTwitter doesn’t seem to do a terribly good job with their own apps. No wonder they had to buy Tweetdeck and others. Another chimed in with “If Twitter had 40 mil to buy tweetDeck, they should have the money to hire some decent coders”

And as usual, the ones with a lighter view brought some humour to the discussion, adding that “#RandomThoughts Glad that @Twitter got to buy @TweetDeck. Now we know who to blame when mentions insist on not loading”

May 19th, 2011 by Mythreyi Krishnan under Commentary

Measuring Reactions to the M1 Outage

#M1Outage has been trending on twitter since yesterday as frustrated M1 customers have taken to social media to rant about disrupted services . Using the JamiQ social media monitoring tool, we tracked this hot topic.Unsurprisingly, we saw a dramatic increase across all three telcos , with M1 being the most talked about. Starhub and Singtel spiked as tweets comparing the three providers were blasted out by irate users, with M1 coming up short.

m1 1

M1 also released two press statements on their facebook page assuring subscribers that they are trying to fix the problem and thanking customers for their patience. These received more than 700 comments, many of them negative.

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With an angry tweet just a click away in Tech-Savvy Singapore , service providers like M1 have to make sure their customers are satisfied if they want their reputation intact.

May 18th, 2011 by Mythreyi Krishnan under Commentary

Tracking the Microsoft-Skype deal

A little more than a week ago, speculation about Microsoft’s plans to acquire skype began spreading all over the blogosphere. Once the deal was made official on May 10th, this speculation snowballed into frenzy – there was immense interest and activity online centred around this topic. Using our social media monitoring tool, we tracked all this activity for the past week to find out what people are saying and how they feel about this announcement.

Here’s a visual perspective of frequently appearing keywords.

biglh

Click on the image for bigger picture

It is worth noting that keywords such as Baidu and China also came up as there is already more speculation about Microsoft’s next major acquisition – Baidu, the number one Search Engine in China, with 63% market share as of 2010. Other than that, there was also much talk about how skype was all set to acquire a Swedish start-up called MyWidz before the Microsoft buy out.

The reason why there is so much interest in the deal is because many of us use skype regularly; In fact, it’s so popular that “skype” is now a verb just like “google”. So, it’s no surprise that people are starting to wonder how this deal will affect their skyping experience from now on. Perhaps the most interesting angle to explore here is ‘how do people actually feel about this deal?’. We used the JamiQ sentiment detection tool to find out.

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Media types sentiment

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