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April 9th, 2012 by Sheena Wong under Corporate

ReputationWatch – The 3rd case study article about monitoring online conversations about your business

Screen shot 2012-04-09 at PM 03.37.01

Check out the latest ReputationWatch case study article on SingTel’s myBusiness techblog here for some nifty tips that Small and Medium Enterprises should take into consideration when navigating the social media space. Get to know how you should go about putting together your social media game plan and what you should keep in mind as well.
ReputationWatch is a collaboration between JamiQ and SingTel and it is exclusively available on SaaS by SingTel myBusiness. Sign up for a free 1-month trial of ReputationWatch right here, right now and get started on the technological innovation that can transform your business!
March 15th, 2012 by Sheena Wong under Corporate

ReputationWatch – The 2nd case study article about monitoring online conversations

Screen shot 2012-03-15 at AM 11.43.28The long-awaited 2nd instalment of the ReputationWatch case study article is finally here! Follow the 3 SMEs featured in the case study, namely FarEastFlora.com, Rochor Beancurd House and The Cat Welfare Society, in their first foray into brand reputation management with the help of ReputationWatch. If you missed the first case study article, don’t sweat it, just read all about it here!

If you (still) don’t know what ReputationWatch is, ReputationWatch is a social media monitoring solution catered specifically for SMEs which is jointly brought to you by JamiQ and SingTel.

If you like what you see, register for a free 1-month trial of ReputationWatch on SaaS by SingTel myBusiness now!

March 2nd, 2012 by Tan Wei Shen under Corporate, Technology

Socializing during Social Media Week Singapore

If, like us, you were running around all over the island trying to make it for as many events as you could during Social Media Week, you might have seen this.

TweetWall

(Picture taken from the TodayOnline blog here)

That’s right! JamiQ, together with Swarm, were a part of the many events, discussions, parties and tweets that made up the entirety of Social Media Week Singapore. For most people, our presence was most notably felt with the TweetWall that was deployed at events throughout the duration of the week, including the launch and closing parties.

But that’s not all we did of course. Whilst everyone was busy mingling and tweeting about mingling, we were busy monitoring and recording everything that was being said about Social Media Week. Using that data, the cool folks over at We Are Social came up with a nifty little infographic to make sense of what was being said, and who was saying it.

SMWSG Infographic by We Are Social

(You can also check out their original blog post about SMWSG here!)

We’ve had lots of fun during Social Media Week and made new friends while hanging out with old ones. Can’t wait till we do it all again next year!

February 29th, 2012 by Tan Wei Shen under Corporate

ReputationWatch – A case study about monitoring online conversations about your brand

Ever wanted to find out what people are saying about your product or company on social media but had no idea where to start? Perhaps your business is doing well and you’d just like to get more insights into what your consumers and customers are saying in relation to your product.

ReputationWatchReputationWatch is an effort between JamiQ and SingTel designed specifically for SMEs who are just taking the first baby-steps into the online world of social media monitoring. Powered by our core technologies, ReputationWatch offers business owners a quick glimpse at the interactions of their customers.

Check out the blog and case study here! You can also visit to sign-up for a free 1-month trial of ReputationWatch.

Happy monitoring!

April 26th, 2011 by Benjamin Koe under Technology

Visualizing the Singapore General Elections 2011

Singapore GE2011 Tracker

The JamiQ team together with our partners at Swarm.is have released a new visualization project specifically for the Singapore General Elections 2011. This project is a showcase of technology, design, and application in real-world situations.

The Singapore General Elections 2011 Tracker is a visualisation project that reflects the true national agenda set by the social nature of online discussions and trends around Singapore’s 2011 General Elections. The goal of the project is to help the public follow the elections by separating the signals from the noise by trending the top topics being discussed and showcasing the top articles being shared. The project looks at news articles, blog posts, and Twitter data to identify the top mentioned keywords and the most shared content.

How to read the visualisation?
The visualization is made up of two main parts: Today’s Key Terms (centre) and Most Shared Content (right). The lines between Today’s Key Terms and Most Shared Contentso the co-relation between the two. Which trending topics are found is the top links. The lines trailing toward the left from Today’s Key Terms show the day-by-day history of the trends. Check back anytime for a live snapshot of what’s trending.

What data do you use?
We use news articles relating to “Singapore Elections” from Google News. Blog posts relating to “Singapore Elections” from Google BlogSearch. Twitter data with the #sgelections hashtag and mentions of “Singapore Elections”.

November 11th, 2010 by Chan Chi-Loong under Commentary

Social media and “hacking” in Singapore: Singaporeans react to 369 gangs

Recently, hacking has taken on a different meaning in Singapore.

The gang murder at Pasir Ris Downtown East two weeks back and the slashing of seven youths at Bukit Panjang just this week sent Singapore’s Twitter, Facebook and blogs into overdrive.

Ever though we just started monitoring the Bukit Panjang incident about a day ago, we’ve collected more than 500 posts — in a day! –chattering about gangs in Singapore. Posts are starting to taper off a bit as the news cycle moves on, but there is still a significant amount of chatter.

To do a thorough analysis would take too much time, but just by skimming the posts and using basic tools and filters, I’ve come to the conclusion that there are basically three themes:

Are we safe in Singapore?

The first reaction is that Singaporeans are generally shocked that this is happening. There is a significant amount of posts lamenting about Singapore’s safety and checking up on friends and family, esp. in the Bukit Panjang area. On Twitter alone there are more than 70 of such posts since yesterday afternoon.

Examples:
It still scare me that im meeting my girls where the bukit panjang slashing takes place. Need to stay safe..
HannaFernaldo

Slashing case at bukit panjang now. Wtff, singapore is getting unsafee! Really unsafeeeeee.
SriAtiqaah

Who are these stupid hooligans?

Then there are the Singaporean who are angry at these idiots and wondering why the hell this is happening in Singapore. About 40+ twitter posts.

Examples:
What is wrong w the youths in Singapore today? Downtown East 23 youths arrested, Bukit Panjang 6 youths, all between 15-23yrs old? Why???
thamwaihoong

wtfcuk .. singapore getting worse … whats with these gang stuffs man ? slashing people for no reason .. -.-
haarishakishor

What is happening to SINGAPORE man??!!! Gang armed with parangs…going on slashing spree??? Downtown east murder not enough ar??
ItsBIGBANGyg

Read the rest of this entry »

August 20th, 2010 by Benjamin Koe under Commentary

Which Singapore-based Coupon Startup Gets The Most Buzz?

This post first appeared on YoungUpstarts.

Singapore-Coupon-Startups

Taking the lead from posts on coupon startups in Asia, we at JamiQ embarked on an experiment to understand the buzz taking place on the Singapore social media around these brands.

Trends & Insights

  1. The best tactic for spreading the word on current offers is best done on the real-time social media. In this case, it’s working for Beeconomic who gets most of its mentions out on Twitter.
  2. BrandsFever gets the most coverage in the news and blog coverage. In fact, it is the only coupon startup in our list that gets mentioned across all media types.
  3. It’s a pity Voucherous and SGsavings.com didn’t get any mentions in the week. In today’s fast moving consumer space of coupons and discounts nothing matters more than buzz on the social media.
May 27th, 2010 by Benjamin Koe under Corporate

Featured on B2Bento – B2B Marketing in Asia

JamiQ did an interview with the good folks at GetIT Comms and was featured on B2Bento’s blog.

Exclusive interview with Benjamin Koe (Co-Founder, JamiQ) from B2Bento on Vimeo.

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