September 3rd, 2010 by Benjamin Koe under Corporate

SingTel and JamiQ launch social media reputation management solution for businesses

ReputationWatch available exclusively on SingTel myBusiness Cloud Computing portal.
Singapore, 3 September 2010 – Asia’s leading Social Media Monitoring solutions provider, JamiQ, today announced the launch of a new social media reputation management solution on the SingTel myBusiness Cloud Computing portal.
ReputationWatch is an easy-to-use reputation management service designed for small and medium-sized businesses. It is built on JamiQ’s unique social media monitoring technology to allow businesses to track real-time online conversations about their brands in their local market.
Users will receive timely email alerts about highly localised and relevant conversations on social media platforms such as blogs, forums, social networks, microblogs, and even on news sites all over the world. Users will also have access to a comprehensive dashboard which provides a trending analysis of conversations, as well as a complete historical archive of past conversations tracked.
“A restaurant could use ReputationWatch to understand which dishes their customers like the best. A bridal boutique could listen for brides-to-be looking for a wedding gown,” said Kelvin Quee, Head of Partnerships at JamiQ.
“The social media is a huge and extremely complex universe. Conversations are taking place all the time and from diverse sources. Our ability to capture all this data and filter out the noise gives immediate value to our customers.”
Lee Kai Hock, SingTel’s Vice President of Business Marketing, said, “It is important for companies to find new ways to serve their customers better and operate more efficiently. Cloud computing services such as ReputationWatch enable businesses to improve productivity, simplify their operations and significantly lower their costs.
“SingTel’s cloud services are offered on a monthly subscription basis, which allows companies to avoid high upfront investments in IT infrastructure, such as servers and systems. They relieve companies of the complexities of managing IT systems and software, thus allowing businesses to maintain tighter control of their cashflows.”
ReputationWatch is available on SingTel’s myBusiness Portal at: http://mybusiness.singtel.com/catalogue/reputationwatch

ReputationWatch available exclusively on SingTel myBusiness Cloud Computing portal.

Singapore, 3 September 2010 – Asia’s leading Social Media Monitoring solutions provider, JamiQ, today announced the launch of a new social media reputation management solution on the SingTel myBusiness Cloud Computing portal.

ReputationWatch is an easy-to-use reputation management service designed for small and medium-sized businesses. It is built on JamiQ’s unique social media monitoring technology to allow businesses to track real-time online conversations about their brands in their local market.

Users will receive timely email alerts about highly localised and relevant conversations on social media platforms such as blogs, forums, social networks, microblogs, and even on news sites all over the world. Users will also have access to a comprehensive dashboard which provides a trending analysis of conversations, as well as a complete historical archive of past conversations tracked.

“A restaurant could use ReputationWatch to understand which dishes their customers like the best. A bridal boutique could listen for brides-to-be looking for a wedding gown,” said Kelvin Quee, Head of Partnerships at JamiQ.

“The social media is a huge and extremely complex universe. Conversations are taking place all the time and from diverse sources. Our ability to capture all this data and filter out the noise gives immediate value to our customers.”

Lee Kai Hock, SingTel’s Vice President of Business Marketing, said, “It is important for companies to find new ways to serve their customers better and operate more efficiently. Cloud computing services such as ReputationWatch enable businesses to improve productivity, simplify their operations and significantly lower their costs.

“SingTel’s cloud services are offered on a monthly subscription basis, which allows companies to avoid high upfront investments in IT infrastructure, such as servers and systems. They relieve companies of the complexities of managing IT systems and software, thus allowing businesses to maintain tighter control of their cashflows.”

ReputationWatch is available on SingTel’s myBusiness Portal at: http://mybusiness.singtel.com/catalogue/reputationwatch

ReputationWatch’s Basic Pack starts at S$19.89 per month (incl. GST).

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