Blog

Keep up with the latest at JamiQ.

December 6th, 2010 by Benjamin Koe under Corporate

We’re celebrating the festive season with FREE!

gifts

For the month of December, JamiQ is offering you an opportunity to get started with social media monitoring at no cost at all! To get your coupon code for a FREE first month’s subscription just pass the word along using the button below:

November 23rd, 2010 by Benjamin Koe under Corporate

Get your FREE social media brand audit at JamiQ

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If you’re a marketeer with a brand that’s keen to explore what’s being said on the social media, let JamiQ help you out. We’ll track your brand against your closest competitor for two weeks and give you a report absolutely free. Click here to get yours now!

November 4th, 2010 by Benjamin Koe under Corporate

Straits Times story on fake Twitter accounts quotes JamiQ

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Our R&D visualisation about the local Telcos in Singapore two weeks ago led to the above story by The Straits Times. JamiQ was interviewed in the article sharing our insights on the situation of fake twitter accounts making fun of well established organisations.

October 18th, 2010 by Benjamin Koe under Corporate

Chinese language sentiment detection now available

JamiQ is proud to announce a monumental milestone today. Automated sentiment detection is now available for the Chinese language. This new feature allow our customers to monitor online content written in the simplified Chinese script which opens a wealth of opportunities including the world’s largest Internet market: China.

Through the incredible work of our R&D team, JamiQ has taken a huge step forward delivering one of the most requested feature. This feature is currently live and available to all JamiQ customers.

The example screenshots below showcase the monitoring of the brand NetEase. NetEase operates a leading interactive online and wireless community in China and is a major provider of Chinese language content and services through our online games, wireless value-added services and Internet portal businesses.

chinese sentiment chart

Above: Charting sentiment on NetEase Topic. Red areas indicate negative sentiment, where green indicates positive.

chinese sentiment data

Above: Live data stream with filters set to show only content with negative sentiment.

September 13th, 2010 by Benjamin Koe under Corporate

JamiQ mentioned in The Business Times today

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Thanks to our wonderful client and friend at GetIT Comms, we’re mentioned in today’s Business Times. Brilliant article on social media monitoring.

September 9th, 2010 by Benjamin Koe under Corporate

JamiQ featured in Lianhe Zaobao today!

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September 8th, 2010 by Benjamin Koe under Corporate

JamiQ gets interviewed in Digital Life today

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While we appreciate the coverage, I need to point out that the paper made a mistake. Our product ReputationWatch was launched last Friday in partnership with SingTel. We’re not pitching it to VCs at the event as the caption to our lovely photo suggests.

But if any VC out there likes what we’ve got, we’re more than interested to talk.

September 6th, 2010 by Chan Chi-Loong under Corporate

The buzz around ReputationWatch

Firstly, a big thank you to the media who came down to the launch of JamiQ/SingTel’s ReputationWatch last Friday.

Here’s a quick roundup of the news stories and coverage generated by this launch:

  1. SingTel brings social media monitoring tool to SMBs, ZDNetAsia
  2. Social media reputation management solution for businesses launched in Singapore, MIS Asia
  3. Enhance your reputation with JamiQ, SMB World Asia
  4. JamiQ And Singtel Offers Reputation Management For SMEs, SG Entrepreneurs
  5. In Singapore, SingTel and JamiQ launch social media reputation solution for businesses, i-Com
  6. Managing reputations online, iN.SG

Here’s a story on Sunday Times (5th September) on JamiQ and social media:

September 3rd, 2010 by Benjamin Koe under Corporate

SingTel and JamiQ launch social media reputation management solution for businesses

ReputationWatch available exclusively on SingTel myBusiness Cloud Computing portal.
Singapore, 3 September 2010 – Asia’s leading Social Media Monitoring solutions provider, JamiQ, today announced the launch of a new social media reputation management solution on the SingTel myBusiness Cloud Computing portal.
ReputationWatch is an easy-to-use reputation management service designed for small and medium-sized businesses. It is built on JamiQ’s unique social media monitoring technology to allow businesses to track real-time online conversations about their brands in their local market.
Users will receive timely email alerts about highly localised and relevant conversations on social media platforms such as blogs, forums, social networks, microblogs, and even on news sites all over the world. Users will also have access to a comprehensive dashboard which provides a trending analysis of conversations, as well as a complete historical archive of past conversations tracked.
“A restaurant could use ReputationWatch to understand which dishes their customers like the best. A bridal boutique could listen for brides-to-be looking for a wedding gown,” said Kelvin Quee, Head of Partnerships at JamiQ.
“The social media is a huge and extremely complex universe. Conversations are taking place all the time and from diverse sources. Our ability to capture all this data and filter out the noise gives immediate value to our customers.”
Lee Kai Hock, SingTel’s Vice President of Business Marketing, said, “It is important for companies to find new ways to serve their customers better and operate more efficiently. Cloud computing services such as ReputationWatch enable businesses to improve productivity, simplify their operations and significantly lower their costs.
“SingTel’s cloud services are offered on a monthly subscription basis, which allows companies to avoid high upfront investments in IT infrastructure, such as servers and systems. They relieve companies of the complexities of managing IT systems and software, thus allowing businesses to maintain tighter control of their cashflows.”
ReputationWatch is available on SingTel’s myBusiness Portal at: http://mybusiness.singtel.com/catalogue/reputationwatch

ReputationWatch available exclusively on SingTel myBusiness Cloud Computing portal.

Singapore, 3 September 2010 – Asia’s leading Social Media Monitoring solutions provider, JamiQ, today announced the launch of a new social media reputation management solution on the SingTel myBusiness Cloud Computing portal.

ReputationWatch is an easy-to-use reputation management service designed for small and medium-sized businesses. It is built on JamiQ’s unique social media monitoring technology to allow businesses to track real-time online conversations about their brands in their local market.

Users will receive timely email alerts about highly localised and relevant conversations on social media platforms such as blogs, forums, social networks, microblogs, and even on news sites all over the world. Users will also have access to a comprehensive dashboard which provides a trending analysis of conversations, as well as a complete historical archive of past conversations tracked.

“A restaurant could use ReputationWatch to understand which dishes their customers like the best. A bridal boutique could listen for brides-to-be looking for a wedding gown,” said Kelvin Quee, Head of Partnerships at JamiQ.

“The social media is a huge and extremely complex universe. Conversations are taking place all the time and from diverse sources. Our ability to capture all this data and filter out the noise gives immediate value to our customers.”

Lee Kai Hock, SingTel’s Vice President of Business Marketing, said, “It is important for companies to find new ways to serve their customers better and operate more efficiently. Cloud computing services such as ReputationWatch enable businesses to improve productivity, simplify their operations and significantly lower their costs.

“SingTel’s cloud services are offered on a monthly subscription basis, which allows companies to avoid high upfront investments in IT infrastructure, such as servers and systems. They relieve companies of the complexities of managing IT systems and software, thus allowing businesses to maintain tighter control of their cashflows.”

ReputationWatch is available on SingTel’s myBusiness Portal at: http://mybusiness.singtel.com/catalogue/reputationwatch

ReputationWatch’s Basic Pack starts at S$19.89 per month (incl. GST).

July 29th, 2010 by Benjamin Koe under Corporate

Influencer Discovery and Social Media Crisis Monitoring now available at JamiQ

Over the last two years, we at JamiQ have been working with our client to refine some of the best frameworks that make use of social media monitoring data and analysis. Today we are proud to present you with two of the most needed services in proven packages that have been perfected through our work with the industry.

Influencer Discovery is a powerful way to discover, profile, and trend your top social media influencers. Chances are, you’ve not reached out to everyone that matters to your brand and that includes the new ones are emerging everyday.

When a crisis hits, you need to be prepared. This package contains both the insurance and solution you need address a crisis. JamiQ provides real-time monitoring with added analysis from dedicated staff when things blow up.

To find out more about JamiQ’s Packages. Arrange for a meeting with Benjamin Koe (benjamin.koe@jamiq.com / +65 91817128).

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